Edenred: Formerly Accor Services
> Team: Innovation and Strategy Department, Expense management team.
> Project: Spendeo (called ExpendiaSmart in Italy) – Fintech app
Travel and expense report management software (SAAS) with a prepaid debit card.
Rolled out in 4 markets of the Groupe: Italy, Romania, Poland, and Germany.
Released the new web and mobile software version.
+ Supported the day-to-day product management of over 40 releases. Analyzed consumers needs. Designed user experience. Wrote business requirements for technical teams. Managed translations. Tested and release the developments.
+ Managed the change and stakeholders expectations. Communicated product vision. Trained and created user guides and tutorials. Reported project advancement, KPI, and ROI to stakeholders.
+ Supported the deployment of 2 new markets. Managed day-to-day relationship with 6 markets ensuring satisfaction.
SCRUM project management tool: Confluence, JIRA, Trello
Translation management tool: Crowdin
May 2014 – May 2016